/* ks-tickets.css — Portal-Bereich „Tickets“ (kutego-sandbox-tickets-plan.md, 10.11.2026). Klassen englisch, Farben aus ks-theme.css. */
.task-pane.tickets-active > #liste, .task-pane.tickets-active #filterbox, .task-pane.tickets-active #task-search,
.task-pane.tickets-active #user-filter { display: none !important; }
.tickets-pane { min-width: 0; }
body.app-view .tickets-pane { flex: 1; min-height: 0; overflow: auto; padding: 8px 10px; }
.tickets-head { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; margin-bottom: 8px; }
.tickets-selects select { background: var(--ks-input, #45494A); color: var(--ks-text, #BBB); border: 1px solid #646464; border-radius: 4px; padding: 4px 6px; max-width: 100%; }
/* R2: Bearbeiter, Suche, Gruppieren, Neu laden als eine input-group mit gleicher Höhe */
.tickets-input-group { display: flex; flex: 1; min-width: 0; align-items: stretch; }
.tickets-input-group > select, .tickets-input-group > input, .tickets-input-group > button { box-sizing: border-box; height: 30px; margin: 0; border-radius: 0;
  background: var(--ks-input, #45494A); color: var(--ks-text, #BBB); border: 1px solid #646464; font: inherit; font-size: 13px; }
.tickets-input-group > * + * { margin-left: -1px; }
/* R3: über die ID, sonst gewinnen die Theme-Regeln html.ks-darcula button.ikon/input/select (Radius in der Mitte) */
#tickets-head .tickets-input-group > select, #tickets-head .tickets-input-group > input, #tickets-head .tickets-input-group > button { border-radius: 0; }
#tickets-head .tickets-input-group > :first-child { border-radius: 4px 0 0 4px; }
#tickets-head .tickets-input-group > :last-child { border-radius: 0 4px 4px 0; }
.tickets-input-group > select { flex: 0 1 230px; min-width: 0; padding: 0 6px; }
.tickets-input-group > input[type=search] { flex: 1 1 auto; min-width: 100px; padding: 0 8px; }
.tickets-input-group > button { flex: none; width: 34px; padding: 0; display: inline-flex; align-items: center; justify-content: center; background: var(--ks-btn, #4C5052); }
.tickets-input-group > button:hover { background: var(--ks-hover, #4B4D4F); }
.tickets-input-group > button.aktiv { background: var(--ks-accent, #4A88C7); color: #fff; border-color: var(--ks-accent, #4A88C7); }
.tickets-input-group > :focus-visible { position: relative; z-index: 1; outline: 1px solid var(--ks-accent, #4A88C7); outline-offset: -1px; }
.tickets-group { margin-bottom: 10px; }
.tickets-group-head { display: flex; align-items: center; gap: 8px; font-size: 12px; font-weight: 700; text-transform: uppercase; letter-spacing: .03em;
  color: var(--ks-text-dim, #ADB0B3); margin: 0 0 4px 2px; }
.tickets-empty { color: var(--ks-text-dim, #ADB0B3); padding: 16px 4px; }
.tickets-unlock { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 12px; margin: 0 0 10px; padding: 8px 12px; border: 1px solid var(--ks-warn, #E8BF6A);
  background: var(--ks-warn-bg, #4A4030); border-radius: 4px; }
.tickets-unlock > i { color: var(--ks-warn, #E8BF6A); }
.tickets-unlock > span { flex: 1; min-width: 180px; }
/* UEBERNAHME-TICKET-1011: Hinweis über dem Antwortformular nach der Übernahme ins Livesystem */
.tickets-note { margin: 0 0 8px; padding: 8px 12px; border: 1px solid var(--ks-ok, #629755); border-left-width: 3px; border-radius: 4px; font-size: 12.5px; }
.tickets-list { display: flex; flex-direction: column; border: 1px solid var(--ks-line, #515151); border-radius: 4px; overflow: hidden; }
.tickets-row { display: flex; align-items: flex-start; gap: 10px; width: 100%; text-align: left; border: none; border-radius: 0; border-bottom: 1px solid var(--ks-line, #515151);
  background: var(--ks-card, #393B40); color: var(--ks-text, #BBB); padding: 7px 10px; font-weight: normal; }
.tickets-row:last-child { border-bottom: none; }
.tickets-row:hover { background: var(--ks-hover, #4B4D4F); }
.tickets-no { flex: none; font-family: var(--ks-mono, monospace); font-size: 12px; color: var(--ks-link, #589DF6); padding-top: 1px; }
.tickets-main { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.tickets-subject { color: var(--ks-text-bright, #DDD); overflow-wrap: anywhere; }
.tickets-meta { font-size: 11.5px; color: var(--ks-text-dim, #ADB0B3); }
.tickets-prio { flex: none; display: inline-block; min-width: 54px; text-align: center; font-size: 11px; font-weight: 700; padding: 1px 6px; border-radius: 999px;
  background: var(--ks-btn, #4C5052); color: var(--ks-text, #BBB); }
.tickets-prio-akut { background: #B00020; color: #fff; }
.tickets-prio-hoch { background: #8A5A1A; color: #fff; }
.tickets-prio-niedrig { background: transparent; border: 1px solid var(--ks-line, #515151); }
.tickets-actions { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 8px; }
.tickets-actions .knopf, .tickets-actions button { display: inline-flex; align-items: center; gap: 6px; text-decoration: none; padding: 4px 10px; }
.tickets-prio-small { min-width: 0; font-size: 10.5px; padding: 0 6px; line-height: 16px; vertical-align: 1px; }
/* R2: Ticket-Kopf als zusammenhängende Karte */
.tickets-card { border: 1px solid var(--ks-line, #515151); border-radius: 4px; background: var(--ks-card, #393B40); padding: 10px 12px; margin-bottom: 10px; }
.tickets-card-title { display: flex; align-items: baseline; gap: 8px; }
.tickets-card-title .tickets-no { font-size: 13px; }
.tickets-title { margin: 0; font-size: 15px; font-weight: 600; color: var(--ks-text-bright, #DDD); overflow-wrap: anywhere; }
.tickets-chips { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; margin: 8px 0; }
.tickets-chip { font-size: 11px; padding: 1px 8px; border-radius: 999px; background: var(--ks-btn, #4C5052); color: var(--ks-text, #BBB); }
.tickets-chip-status { background: var(--ks-accent, #4A88C7); color: #fff; }
.tickets-chip-dim { background: transparent; border: 1px solid var(--ks-line, #515151); color: var(--ks-text-dim, #ADB0B3); }
.tickets-fields { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 6px 16px; padding-top: 8px; border-top: 1px solid var(--ks-line, #515151); font-size: 12.5px; }
.tickets-field { min-width: 0; overflow-wrap: anywhere; display: flex; flex-direction: column; }
.tickets-label { color: var(--ks-text-dim, #ADB0B3); font-size: 11px; text-transform: uppercase; letter-spacing: .03em; }
.tickets-value { color: var(--ks-text-bright, #DDD); }
.tickets-card-meta { margin-top: 8px; font-size: 11.5px; color: var(--ks-text-dim, #ADB0B3); }
.tickets-history { display: flex; flex-direction: column; gap: 8px; margin: 8px 0 12px; }
.tickets-entry { border: 1px solid var(--ks-line, #515151); border-left: 3px solid var(--ks-line, #515151); border-radius: 4px; background: var(--ks-card, #393B40); padding: 6px 10px; }
.tickets-entry.is-private { border-left-color: var(--ks-warn, #E8BF6A); }
.tickets-entry.is-in { border-left-color: var(--ks-accent, #4A88C7); }
.tickets-entry.is-out { border-left-color: var(--ks-ok, #629755); }
.tickets-entry-head { display: flex; flex-wrap: wrap; gap: 4px 10px; align-items: center; font-size: 12px; color: var(--ks-text-dim, #ADB0B3); margin-bottom: 3px; }
.tickets-entry-head strong { color: var(--ks-text-bright, #DDD); }
.tickets-tag { font-size: 11px; padding: 0 6px; border-radius: 999px; background: var(--ks-btn, #4C5052); }
.tickets-tag-private { color: var(--ks-warn, #E8BF6A); }
.tickets-tag-in { color: var(--ks-link, #589DF6); }
.tickets-tag-out { color: #8FC27F; }
.tickets-changes { margin: 2px 0 4px; padding-left: 18px; font-size: 12px; color: var(--ks-text-dim, #ADB0B3); }
.tickets-text { white-space: pre-wrap; overflow-wrap: anywhere; color: var(--ks-text, #BBB); max-height: 60vh; overflow: auto; }
.tickets-change-prio { list-style: none; margin-left: -14px; }
.tickets-files { display: flex; flex-direction: column; align-items: flex-start; gap: 3px; margin: 14px 0 10px; }   /* R3: Abstand oben; Links nur so breit wie ihr Text */
.tickets-files-head { font-size: 12px; color: var(--ks-text-dim, #ADB0B3); margin-bottom: 6px; }
.tickets-thumbs { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 6px; }
.tickets-thumb { display: flex; flex-direction: column; align-items: center; gap: 3px; width: 150px; padding: 4px; border: 1px solid var(--ks-line, #515151); border-radius: 4px;
  background: var(--ks-card, #393B40); cursor: zoom-in; font-weight: normal; }
.tickets-thumb:hover { border-color: var(--ks-accent, #4A88C7); }
.tickets-thumb-img { width: 140px; height: 100px; object-fit: contain; display: block; }
.tickets-thumb.is-loading .tickets-thumb-img { visibility: hidden; }
.tickets-thumb-video { cursor: pointer; }
.tickets-thumb-play { width: 140px; height: 100px; display: flex; align-items: center; justify-content: center; font-size: 38px; color: var(--ks-text-dim, #ADB0B3);
  background: #2B2B2B; border-radius: 3px; }
.tickets-thumb-video:hover .tickets-thumb-play { color: var(--ks-accent, #4A88C7); }
.tickets-thumb-name { max-width: 140px; font-size: 11px; color: var(--ks-text-dim, #ADB0B3); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.tickets-lightbox { position: fixed; inset: 0; z-index: 2147481000; background: rgba(0, 0, 0, .85); display: flex; flex-direction: column; align-items: center; justify-content: center;
  gap: 8px; padding: 24px; box-sizing: border-box; cursor: zoom-out; }
.tickets-lightbox-stage { flex: 1 1 auto; min-height: 0; width: 100%; display: flex; align-items: center; justify-content: center; }
.tickets-lightbox-media { max-width: calc(100% - 100px); max-height: 100%; object-fit: contain; box-shadow: 0 4px 24px rgba(0, 0, 0, .6); cursor: default; }
img.tickets-lightbox-media { background: #fff; }
video.tickets-lightbox-media { background: #000; }
.tickets-lightbox-caption { color: #DDD; font-size: 12.5px; cursor: default; text-align: center; }
.tickets-lightbox-caption a { color: var(--ks-link, #589DF6); }
button.ikon.tickets-lightbox-nav { position: absolute; top: 50%; transform: translateY(-50%); width: 40px; height: 56px; font-size: 22px; z-index: 1; }
button.ikon.tickets-lightbox-nav.is-prev { left: 10px; }
button.ikon.tickets-lightbox-nav.is-next { right: 10px; }
button.ikon.tickets-lightbox-nav[hidden] { display: none; }
.tickets-link { color: var(--ks-link, #589DF6); }
.tickets-lightbox-close { position: absolute; top: 10px; right: 12px; width: 34px; height: 34px; font-size: 18px; }
.tickets-file { color: var(--ks-link, #589DF6); font-size: 12.5px; overflow-wrap: anywhere; }
.tickets-form { border: 1px solid var(--ks-line, #515151); border-radius: 4px; padding: 8px 10px; background: var(--ks-panel, #3C3F41); }
.tickets-form textarea { width: 100%; box-sizing: border-box; resize: vertical; }
.tickets-options, .tickets-selects { display: flex; flex-wrap: wrap; gap: 6px 16px; align-items: center; margin-top: 6px; }
.tickets-check { display: inline-flex; align-items: center; gap: 6px; cursor: pointer; }
.tickets-check.is-fixed { cursor: default; }                                  /* R3b: Private Notiz fest an */
.tickets-send { margin-left: auto; }
.tickets-toast { position: fixed; bottom: 36px; left: 50%; transform: translateX(-50%); z-index: 2147482000; background: var(--ks-ok-bg, #344134); color: var(--ks-text-bright, #DDD);
  border: 1px solid var(--ks-ok, #629755); border-radius: 4px; padding: 8px 14px; }
#tickets-button .badge { margin-left: 2px; }
@media (max-width: 700px) {
  .tickets-row { flex-wrap: wrap; }
  .tickets-main { flex-basis: 100%; }
  .tickets-selects label { display: flex; flex-direction: column; flex: 1 1 100%; }
  .tickets-send { width: 100%; margin-left: 0; }
  .tickets-input-group > select { flex-basis: 140px; }
  .tickets-lightbox-media { max-width: 100%; }
  button.ikon.tickets-lightbox-nav { top: auto; bottom: 8px; transform: none; }
}

/* Rev. 4 (10.11.): vorhandene Sandboxes zum Ticket */
.tickets-sandboxes { display: contents; }
.tickets-sandbox-status { font-size: 11px; opacity: .75; padding-left: 6px; border-left: 1px solid currentColor; }

/* TEXTILE-1011: Textile-Darstellung (Ticket-Texte) */
.tickets-text .tickets-p, .tickets-text .tickets-h, .tickets-text .tickets-ul, .tickets-text .tickets-bq, .tickets-text .tickets-pre { margin: 0 0 .6em; }
.tickets-text > :last-child:not(.tickets-pre) { margin-bottom: 0; }
.tickets-text .tickets-pre { margin-bottom: 1em; }
.tickets-text .tickets-h { font-weight: 700; }
.tickets-text .tickets-h1 { font-size: 1.3em; } .tickets-text .tickets-h2 { font-size: 1.15em; }
.tickets-text .tickets-ul { padding-left: 1.4em; white-space: normal; }
.tickets-text .tickets-bq { padding-left: .8em; border-left: 3px solid var(--ks-border, #555); opacity: .9; }
.tickets-text .tickets-pre { white-space: pre; overflow: auto; padding: .5em .7em; border-radius: 4px; background: rgba(127,127,127,.15); font: .92em/1.4 ui-monospace, Menlo, Consolas, monospace; }
.tickets-text .tickets-code { padding: 0 .3em; border-radius: 3px; background: rgba(127,127,127,.15); font: .92em ui-monospace, Menlo, Consolas, monospace; }

/* EDITANTWORT-1111: eigene Notiz inline bearbeiten */
.tickets-edit-btn { margin-left: auto; font-size: 11px; padding: 0 8px; background: transparent; border: 1px solid var(--ks-line, #515151); color: var(--ks-text-dim, #ADB0B3); border-radius: 4px; cursor: pointer; }
.tickets-edit-btn:hover { color: var(--ks-text-bright, #DDD); }
.tickets-edit textarea { width: 100%; box-sizing: border-box; resize: vertical; }
.tickets-edit-actions { display: flex; gap: 8px; justify-content: flex-end; margin-top: 6px; }